NCCH provides long-term social housing for eligible people with special needs and people on low and moderate incomes in the far north coast of New South Wales.
To be eligible for housing with NCCH, you must:
- be an Australian citizen or permanent resident
- be a resident of New South Wales
- in general, be over 18 years of age
- not own a property where you can live
- be able to maintain a tenancy with us
- Importantly, your total household income must be within the limits currently set for social housing in NSW. For more detailed information about the social housing eligibility requirements, including the household income limits, please contact one of our offices.
The Waiting List
In NSW, there is a single Housing Register (or waiting list) for social housing. You can apply to be on this waiting list at the office of any community housing provider (such as NCCH) or at an office of Housing NSW. You will be asked to complete an application for housing and you will also be asked to provide documents that establish your identity. You will also need to provide proof of the income re ceived by yourself and all other members of your household. Depending on your background or situation, you might also need to provide Proof of your aboriginality; or Additional information about any medical conditions or disabilities; or Proof that you can sustain a tenancy with NCCH If you are eligible for social housing, you will be placed on the Housing Register from the date your application was received.
The length of time you will wait for an offer of housing depends on a number of different matters, including The date you were first placed on the Housing Register Any urgent or special circumstances that affect your housing need (see below) The allocation zone you have selected. In general, there is a high demand for all social housing located throughout the northern rivers area of NSW. Areas of particularly high demand include Tweed Heads, Byron Bay and Ballina. Waiting times for these areas will be extensive for many clients. Whether you have special housing requirements It is important to realize that vacancy rates can vary for all of our allocation zones. With so many factors to consider, NCCH cannot provide an estimate of your likely waiting time for assistance.
Urgent and special circumstances
If you have identified any urgent housing need, your application will be carefully and thoroughly assessed for priority assistance. You can be considered for this assistance if you can demonstrate your need and if you have made every endeavour to find other types of housing. However, a small percentage of Housing Register applicants will be approved for priority housing.
Other assistance we can provide
Any of our offices can provide you with assistance in accessing Housing NSW products that are aimed at providing people with financial or other housing-related help. These products include Temporary Accommodation Assistance (T/A), for people who require immediate financial assistance for temporary private accommodation Rentstart products, for clients who need help in covering the bond and/or rental payments for a private rental property Tenancy Guarantee, which provide private agents/owners with additional financial security for some eligible clients All of these products have eligibility tests. We are happy to help you with any of these products provided by Housing NSW.